​South Korean Crypto Exchange Korbit Re-opens Offline Customer Center

​South Korean cryptocurrency exchange Korbit has re-opened its offline customer service center in Gangnam District, located in Seoul. 

Korbit opened its customer center in April 2018, but closed it in January 2019 as the crypto winter began to bite.

The center offers recommendation on how one can use the trade, make trades and be taught from consultants how one can take care of monetary losses.

As the pandemic situation in the country remains critical, customers will have to plan their visits in advance, making reservations through a portal operated by search engine and internet giant Naver.

“We will increase customer satisfaction by explaining customers’ questions that may arise in virtual asset transactions easily and fully from the customer’s point of view,” Oh Se-jin, CEO of Korbit, commented on the announcement. Other local crypto exchanges like Bithumb and Coinone already re-opened their offline customer service centers early this year despite the COVID-19 pandemic. In fact, both exchanges closed these offices because of low trading volumes and the coronavirus situation.