ActivTrades Selects Conv.rs to Increase Engagement with Clients

ActivTrades, a UK-based brokerage firm providing an electronic trading platform to trade Forex, Contracts for Difference (CFDs) and spread betting, has revealed to Fazzaco that it has formed a partnership with Conv.rs, a personalised customer engagement platform.

Under the partnership, ActivTrades will be able to better engage with its clients. It gives traders the ability to reach an ActivTrades representative directly from their messaging application of choice like WhatsApp, Telegram, or Facebook Messenger. 

Alessandro Gho, Director of ActivTrades said: "Being able to respond in a timely manner is what could set any business apart from the competition. We live in times when conversations are digitalized, and harnessing that power gives us the opportunity to communicate with our clients more effectively. Conv.rs will allow us not only to improve how we talk to customers, but also boost their engagement with our brand." 

He added:"We were looking for an easy to implement, no-code business application, and Conv.rs was the right choice. We are thrilled by the possibility to reach more customers, faster and in a more efficient manner. Conv.rs its chat solutions gave us an unprecedented advantage."

Enis Mehmet, CCO of Conv.rs, further commented:"With ActivTrades having multiple locations that service different languages, we needed to work closely with the team to properly map out their specific needs. Thankfully, they were a joy to work with, and hand-in-hand with the Conv.rs technology, we were able to deploy it easily. ActivTrades can now meet their clients where they are, no matter where they are."

Started in 2019, Conv.rs is a comprehensive 'plug and play' messaging app solution for brokers. The service can be used by sales, onboarding and Marketing teams to enhance communication between the company and clients, as well as prospects.

In addition to ActivTrades, other big names in the forex industry also have inked partnership with Conv.rs, including Gold-i, GO Markets, OANDA, INFINOX, Axi, EightCap and so on.