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AUSFOREX Trading Operations Manager Talks about Way to Do Business amid the Covid Pandemic and How to Protect Our Funds from Deceptions

Source: Xiao

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AUSFOREX has been leading online brokerage since 2003. It specializes in forex and CFDs. It is committed to the development of an exclusive trading platform, devoting considerable resources to constantly deliver system improvements.

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Helen Blount, the trading operations manager of AUSFOREX, joins Fazzaco today to talk about the pandemic impact on their business and how to protect your funds from deception.


Fazzaco: Hi Helen! Thank you for joining Fazzaco. Could you please briefly introduce yourself and AUSFOREX?

Helen: Hello. My name is Helen Blount. I am the trading operations manager of AUSFOREX. I am very honoured to be interviewed by Fazzaco. On behalf of the company, I would like to thank the interview opportunity provided.

As a British platform provider, AUSFOREX was established in 2003. It is currently subject to multi-party supervision and has always been committed to providing customers with the best service and experience. As one of the world's leading online trading brokers, AUSFOREX is dedicated to providing professional online trading services to investors, financial institutions, banks and brokers. AUSFOREX provides foreign exchange (Forex), precious metals (Metals) and contract for difference (CFDs) trading services, allowing customers to enter the global financial market through the trading platform MetaTrader 4 or MetaTrader 5*24 hours a day.

Fazzaco: Why did you choose to attend the BrokersShow Malaysia 2021?

Helen: Participating in BrokersShow's online exhibition in Malaysia is a good place to communicate with customers that have already cooperated and will cooperate. Through the exhibition, the company can gain more exposure opportunities and gain the trust of customers, thereby expanding corporate reputation and expanding corporate influence. Participating in the exhibition is a good opportunity for exhibitors to show their strength.

Fazzaco: What are the advantages for having a virtual expo in your opinion? Will virtual expo be the best choice for forex brokerage marketing in the context of the ongoing pandemic?

Helen: The epidemic has promoted the technological innovation and development of the exhibition. Online exhibitions will serve as an effective supplement to offline exhibitions. They can communicate with customers at any time without being restricted by space, region and time. This is the advantage brought by online exhibitions. Especially in the epidemic, this advantage is even more obvious. For exhibitors, in addition to innovation in means and form, the online exhibitions also includes innovation in content, making online exhibitions the most cost-effective way for companies to promote.

Fazzaco: Has the unexpected pandemic altered your business model?

Helen: The "home order" policy implemented in order to prevent and control the epidemic requires employees to work from home. This gives us the first experience of the challenges we need to face when working from home. It is not as easy as we thought, without laziness and mistakes, everyone. They are striving to do their best in the current environment. On the premise of ensuring work efficiency, we think about more ways to invest more energy, take the initiative to adapt and coordinate the new environment, establish new institutional rules, and better cooperation between employees to help customers solve problems together.

Fazzaco: We understand that some people have posed as AUSFOREX to deceive your clients recently? What is your opinion on the crime-ridden forex industry? What moves has Ausforex taken to protect the rights of your clients?

Helen: Recently, criminals have used impersonation of the AUSFOREX website and trading software to induce customers to deposit funds, and defraud customers of their money. Similar counterfeit platforms require customers to be carefully identified. Our company has also issued an important statement on the official website, reminding customers to log in to our official website when opening an account and depositing funds: https://www.ausforex.asia, https://sg.ausforex.asia, https://www.ausforex.com. In such an environment, every investor needs to maintain a high degree of caution, carefully review the qualifications of the trading platform, and must not take a fluke.

Fazzaco: Does AUSFOREX have any plans on cryptocurrency in the future?

Helen: This year, cryptocurrencies or other alternative assets have become popular in the mainstream financial sector. Our company has added 4 cryptocurrencies, which are for reference only and currently do not support transactions. As demand picks up, we will add more reputable cryptocurrency products for customers to trade.

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