Conduent Taps BNY Mellon to Launch Digital Integrated Payments Hub

Conduent Incorporated (Conduent), a global technology-led business process solutions company, announced the launch of its new Digital Integrated Payments Hub enabling businesses and public sector agencies to access secure, faster, and cost-effective options to send, request or receive payments.

By integrating the payment capabilities of BNY Mellon's trusted infrastructure, Conduent's new Digital Integrated Payments Hub speeds up refunds, rebates, and overpayment remediations from as many as 10 days to a matter of minutes, while providing the ability to conveniently and transparently track transactions.

Conduent is a business process outsourcing provider to offer a centralized platform consolidating different payment processes and systems, including the latest solutions such as Real Time Payments from The Clearing House and Zelle®, reducing the cost of paper checks and creating an enhanced customer experience.

"We know that consumers increasingly prefer the convenience, immediacy, and security of established digital payment services. By adding BNY Mellon as our payments infrastructure provider, we can now offer clients across the Government, Commercial and Transportation segments new payment options that reduce costs, mitigate fraud and provide timely benefits," said Rob Houser, Global Head of Strategy & Corporate Development at Conduent.

"Conduent's Digital Integrated Payments Hub becomes a natural, technical integrator to our existing suite of services at a time when many commercial and public sector clients are focused on gaining efficiencies and improving the customer experience," Conduent's Houser added.

"By marrying our 238-year legacy of trust and innovation with investments in the newest capabilities, BNY Mellon is providing the means for businesses to expand consumer access to a range of popular and proven payment technologies," said Carl Slabicki, co-head of global payments at BNY Mellon.