EBO Organises Round Table Event in Cyprus, Offers Solution for AI Automation

Fazzaco learned that EBO, a leader in customer engagement automation that empowers enterprises through AI technology, has organised a round-table event held at Limassol (Cyprus).

According to the company, this event has attracted many C-level executives who come from the largest forex companies to discuss the delivery of customer engagement at scale using AI.

During the event, Alexandros A. Patsalides, Director of EBO's Financial Services Division steered the discussion towards a solution which can reduce operational expenditure, increase differentiation, capture additional data, and enhance the client journey in FX.

The industry participants agreed on the priorities to be addressed. These include but not limited to: the facilitation of the on-boarding process, the expansion of customer-engagement, the automation of processes in KYC and AML, the automation of repetitive customer requests and so on. 

Commenting on this event, Alexandros said, "The Round Table Event was a great interactive experience and gave the opportunity for deep-dive discussions with key clients and Executives from leading global Forex companies."