Financial Commission Reports 5% Growth in New Resolved Complaints in H1 2022

The Financial Commission today announces its operating metrics for the first half of 2022, showing that continued interest in trading among investors has led to a steady rise in some key metrics of the dispute resolution service of the organization, while average dispute resolution times continued to improve. The organization also added 6 new broker members and certified one platform provider during this period.

Key Half Year Highlights (as compared to 2H 2021):

• ​New resolved complaints up 5% to 1712

• ​Total compensation sought by traders down 37% to $5.63M

• ​Compensation sought from members up 26% to $3.57M

• ​Total amount awarded to traders $98,449

• ​Average complaints value $3,262

• ​Average resolution time improved 17% to 5.8 days

"The Financial Commission continues to effectively resolve traders' disputes and public inquiries during continued market volatility around the world, with total resolved complaints for the 1st half of 2022 being 6% higher than 2H 2021. The drop in average complaints values and changes in the complaints value categories suggest that many new investors have entered the market on the heels of significant equity and crypto market growth that occurred in the later stages of 2021,”the commission mentioned.