Fiserv Shares Plummet 43% After Missing Q3 Earnings and Cutting Outlook

Fiserv shares experienced their steepest one-day decline on record, plunging 43% on Wednesday after the payments technology company reported disappointing third-quarter results and lowered its growth outlook for the second consecutive quarter.

The company posted adjusted earnings of $2.04 per share for the third quarter, significantly missing analyst expectations of $2.64 per share, according to LSEG data. While GAAP revenue rose 1% year-over-year to $5.26 billion, driven by its Merchant Solutions segment, this was offset by a decline in its Financial Solutions unit. Adjusted earnings per share fell 11% to $2.04.

In response to the performance, which drew sharp criticism from analysts, Fiserv announced a major leadership reshuffle. Paul Todd, formerly of Global Payments, will become Chief Financial Officer, effective at the end of October. Takis Georgakopoulos and Dhivya Suryadevara will be appointed Co-Presidents in December 2025.

Fiserv also revised its full-year guidance for 2025, now expecting organic revenue growth between 3.5% and 4%, with adjusted EPS between $8.50 and $8.60, down from previous projections.

The results came despite continued platform expansion through acquisitions, including recent deals for CardFree, Smith Consulting Group, and a portion of TD Bank's merchant processing business in Canada. A deal to purchase StoneCastle Cash Management is pending regulatory approval.