Heritage Bank Taps Convera to Launch New International Payment Service

Heritage Bank, an independent community bank in Australia, has launched a new international payment service powered by Convera, formerly Western Union Business Solutions. The bank can now offer its customers quicker and more convenient international payments via internet banking or the mobile app through an integrated API solution with Convera.

Heritage Bank CEO Peter Lock said: "The new capabilities will be a huge step forward in simplicity and convenience for our members and enable them to make payments via a large number of currencies. We're absolutely delighted to continue our long association with Convera through this renewed partnership, and to deliver such a significant improvement in service to our members."

Sam Fitzpatrick, Regional Vice President and Head of APAC at Convera, said: "Helping our partners to provide greater access, convenience and choice when making domestic and cross-border payments is one of our key priorities. Our research forecasts that one-third of post-COVID economic recovery in Australia will come from modern digital, deliverable services which is why we're committed to supporting and implementing the digital transformation of financial institutions and providing the tools and solutions to do so. As a leader within its field, Convera is best placed to support the digital evolution of financial institutions, such as Heritage Bank, helping the services industry to remain competitive, attract and retain customers, and continue to thrive."