IPC, Open Lake Technology Partner on Communications Compliance Tech

IPC, a global provider of secure, compliant communications and multi-cloud connectivity solutions, has announced a strategic partnership with Open Lake Technology (OLT). OLT is a technology provider specializing in compliance automation and telephony performance management. The collaboration is intended to address the increasingly complex challenges faced by financial organizations, as well as other industry verticals, by helping to ensure regulatory compliance across complex communications infrastructures.

The partnership involves integrating OLT's digital technologies, designed for centralizing, streamlining, and automating compliance processes, within IPC's Unigy platform. This integration is stated to be accessible alongside and interoperable with other technology solutions from IPC and its partners. By integrating OLT solutions into IPC's Unigy voice communications ecosystem, customers are expected to benefit from a centralized platform that aims to assure communications compliance, drive cost efficiencies, enhance system performance, and streamline operational workflows.

OLT's Compliance Automation Process (CAP) is described as automating regulatory verification processes in near real-time, identifying and helping to resolve gaps in call recording, and ensuring the quality, accuracy, and completeness of voice recordings, metadata, data retention, and compliant reporting, thereby improving audit readiness. Additionally, OLT's Trade Floor Systems Check (TFSC) offers a real-time, automated solution that is designed to ensure all critical systems, including trading terminals, soft clients, voice recording systems, network connectivity, and external connectivity, are fully operational and performing to internal technical standards.

The collaboration between IPC and OLT is presented as underscoring the value of digital transformation in compliance workflows. Real-time monitoring, detailed reporting, and customizable dashboards are intended to empower businesses with data-driven insights to address technical incidents swiftly, optimize telephony usage, and maintain compliance across all communication systems.

Colin Allison, Compliance Product Manager at IPC, commented on the partnership: "Financial institutions are under immense pressure to meet regulatory demands while optimizing operational efficiency. This partnership exemplifies the shared commitment of IPC and OLT to support businesses in building resilient, future-ready infrastructures that integrate compliance with overall performance management. Bringing OLT's state-of-the-art automation and monitoring capabilities within our global communications technology environment enables our customers to more easily streamline communications compliance activities and meet regulatory reporting obligations with confidence."

Antony Derbes, CEO at Open Lake Technology, stated, "Open Lake Technology is pleased to collaborate with IPC, a global leader in communications technology innovation, to provide financial market participants with the tools needed to navigate today's complex regulatory compliance landscape. Our solutions assure compliance and also drive greater operational performance, complementing IPC's extensive communications technology solutions and services."