J.P. Morgan Announces the Launch of Digital Bill Payment Solution

J.P. Morgan, one of the oldest financial institutions in the US, recently announced that it has launched Digital Bill Payment solution, providing businesses with a single, modern platform for customer engagement, bill presentment and payments.

Powered by Paymentus, a leading provider of cloud-based bill payment technology, the new solution is part of J.P. Morgan’s efforts to help clients digitize the entire receivables journey—via new innovations like request to pay and upcoming solutions aimed at automating the acceptance of virtual card payments.

The Paymentus platform is an omnichannel, unified and highly configurable solution that was used by approximately 16 million customers and businesses as of December 2020. The platform provides the ability to view bills and make payments through web, mobile, IVR, kiosk, chatbot, voice assistant and digital wallets.

“Digital Bill Payment will help clients accelerate revenue realization, reduce costs to serve their customers, and improve user satisfaction through convenient and intuitive interactions,”Max Neukirchen, Global Head of Payments & Commerce Solutions, J.P. Morgan said.

Last week, Interactive Brokers has tied with J.P. Morgan to roll out Request for Payment​, a real-time payment-related messaging service offered via The Clearing House RTP network.