OKCoin Promises Normal Operations during Founder Investigation

OKCoin, a leading blockchain technology company, has published a statement​ to assure its customers and partners that the company's operations and services, including deposits, withdrawals, and trading are operating as normal. The statement follows a press about Star Xu, the founder and a director of the crypto exchange, involved in an investigation process by authorities in China.

OKCoin emphasized in the statement that it is a US based entity with the management team and headquarters in San Francisco. The exchange do not expect that the ongoing investigation of one of its directors will cause any problems for its global business operations.

The digital assets provider stated categorically that providing transparency to customers and partners is one of its core values as well as how the firm conduct its business. OKCoin also promises that it will continue to monitor the investigation closely, provide updates as necessary, and answer any questions about the situation through customer service and its other social media channels.

OKCoin is a global, regulated cryptocurrency exchange that enables customers to easily transition between crypto and fiat currency with industry-low fees. Headquartered in San Francisco, California, the crypto exchange has offices in Hong Kong, Singapore, Malta, South Korea, and Japan and supports customers across 184 countries to trade crypto assets using multiple currencies including the US dollar, euro, and Singapore dollar.