OKEx Releases to Resume Withdrawals After the Temporary Suspension

OKEx (www.okex.com), one of the world's largest cryptocurrency exchanges, today announced that its withdrawal services of all digital assets will be resumed on or before Nov. 27. As a security measure to safeguard users' funds, withdrawals from the exchange were temporarily suspended on Oct. 16, with all other functions on the platform remaining unaffected. The issue that triggered OKEx to deploy the extraordinary security measure has since been resolved.
Despite guaranteeing the safety of user assets throughout the suspension period and ensuring a continuity of service across all other functions of the exchange, the world-leading cryptocurrency spot and derivatives exchange is aware that the temporary suspension of withdrawals has caused inconveniences for its customers. Since its inception, OKEx has always insisted on maintaining 100% reserves, meaning that all user funds can be withdrawn without restriction after withdrawals are reopened.
In order to thank its loyal customers for their continued support and to apologize for the interruption of service, OKEx will be launching significant user loyalty reward campaigns in tandem with the reopening of withdrawals. The details of these will be announced in the coming days across OKEx's multiple communication channels.
OKEx CEO Jay Hao said, "We are extremely pleased to be able to announce the return of a full service for our users and would like to thank them for their continuous support during this difficult time. We apologize for the inconvenience caused and know that we must continue to work diligently to restore their confidence.
Offering loyalty rewards is one small way that we can give back to OKEx users but we assure them that we will continue to uphold our commitment to excellence, innovation, diversity of service, and the safety of user assets, which has always been our first and foremost priority."
Jay Hao added, "We will work tirelessly to ensure a smooth and rewarding experience for our users and continue to roll out innovative, industry-leading products and services. In the near future, we also look forward to serving more customers on our platform."
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