Railsbank Onboards Danna Gurbaxani as New Head of Customer Success

(Source:Linkedin)

Fazzaco learned that Banking-as-a-Service (BaaS) provider Railsbank has announced the appointment of Danna Gurbaxani as its new Head of Customer Success.

In her new role, Danna will be responsible for scaling the Railsbank Customer Success team to deliver a world-class experience to the company's rapidly growing customer base across the UK and Europe. 

In addition, Danna will lead the Customer Success team to advise Railsbank's customers on how to deliver richer finance experiences that their end-customers love through their adoption of the Railsbank platform. Danna will play an instrumental role in growing Railsbank's already strong customer success programme.

Danna brings with more than 15 years of B2B data and technology experience across customer success and sales. As seen on her Linkedin profile, Danna joins Railsbank from Salesforce, where she most recently served as Director of Customer Success Group. Prior to this, Danna held different roles at many companies including SAP, Nomis Solutions, and Experian.

"It's a pleasure to welcome Danna to the Railsbank team. Her extensive leadership and industry experience will make her an invaluable asset to the team, as well as to our customers. As we continue to grow our customer base across a number of new vertical sectors, Danna's expertise couldn't come at a better time," commented Louisa Murray, COO of Railsbank UK and Europe.

As Fazzaco reported earlier,  Railsbank has named Stuart Gregory​ as the company's new Chief Product Officer.