Refinitiv Launches a Global Digital Onboarding Solution

Refinitiv, an LSEG business, announced the introduction of a secure, personalized, and frictionless global digital onboarding solution to help businesses streamline their approach to onboarding customers.

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Refinitiv's digital customer onboarding solution offers a fully configurable user interface, which allows organizations to provide a branded product application process that can be delivered via the web, mobile and via API. Its low-code/no-code requirements mean it can be integrated and deployed within two to six weeks; rapidly accelerating the remote onboarding of new customers for multiple financial products, while providing a world-class user experience.

The solution enables firms to verify an individual's identity information and documents in real time, conduct remote biometric checks, access, and cross reference a series of disparate data sets, such as residential addresses, sanction lists, and to use additional technology to verify bank accounts.

Gareth Walker, Head of Client & Digital Onboarding Solutions at Refinitiv, said:"Refinitiv's digital onboarding solution, built on a modern, extensible platform, delivers a fully configurable product that has a modern, positive end-client experience at the heart of its design, while at the same time meeting the most exacting compliance demands made of businesses today. It also accelerates remote onboarding for activities such as account openings, while maximizing sales conversion rates and supporting top-line revenue growth."

Ramesh Menon, Global Head of Product, Digital Identity & Fraud Solutions at Refinitiv, said:"We have applied 20-plus years' experience gained in developing customer and third-party screening and related due diligence solutions for the world's leading global banks into the design of our digital onboarding solution. That expertise has enabled us to create a powerful, low-code/no-code solution that meets the unique needs of fast-growing firms."