Refinitiv survey finds Forex spreads and access to liquidity are the ‘biggest challenges’ during the lockdown
Source: LeapRate

The changes to spreads during this period have been well documented. Spreads widened as volatility increased and providers became concerned about client credit. This was clearly a market-wide impact, but one that was mitigated, at least partially, by the utilization of trading tools to aggregate available relationship pricing and find that elusive ‘best price’. Many clients have taken advantage of auto execution capabilities for smaller orders so that they can focus on their larger, more difficult to execute orders. We also saw a significant uptick in interest in sourcing liquidity from our Primary Market, Matching, which has traditionally underpinned FX price discovery and pricing by liquidity providers. This reflects a flight to quality as the trading community opts for the certainty of firm pricing and low rejects to deal with more difficult market conditions.

The balance of the answers highlighted an increased use of tools to automate the workflow around a voice trade and algorithmic execution. The results also clearly show that request for quotation was the most reliable way of getting FX business done for a very significant proportion of the market. The increased use of Send Details, which allows trades to be agreed by voice, but then automates the booking through normal Straight Through Processing, suggests that many clients opted for electronic trading tools, even for voice trades, to reduce the risk of booking errors and satisfy compliance concerns.
Difficulties in communicating could be part of the reason why electronic trading was found from the survey to be far more reliable for our participants than ‘Voice risk transfer’. It also shows that instead of reverting to old-world methods (voice), the market is now so far down the path of electronification that it pushed even further in this direction as the crisis evolved.
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