Suryoday Bank Announces Partnership with Kyndryl
Suryoday Bank, a leading Small Finance Bank (SFB) in India with more than 565 branches and 1.8 million customers, has chosen Kyndryl (NYSE: KD), the world's largest IT infrastructure services provider, to drive its technology transformation program, improve operational efficiency, and increase digital banking adoption among its customers as part of a five year transformation partnership.
Suryoday Bank will leverage Kyndryl's advisory and implementation services to deploy and support a new core banking system and integrate with digital channels to deliver a highly agile banking platform that accelerates retail business growth and enhances the bank's customer experience.
Kyndryl will manage the bank's critical core and mobile banking application ecosystem and provide deep expertise in hybrid cloud services, data analytics, IP based transformation services frameworks, and a robust SLA model to enable the bank's digital transformation journey. Apart from modernizing the bank's technology and network connectivity, Kyndryl will also provide security and resiliency services using Kyndryl's Cyber Resiliency Orchestrator to ensure the bank remains compliant with current and future risk management guidelines and regulatory requirements.
"Suryoday Bank is committed to delivering highly available and robust services to our customers and we are invested in building advanced IT and digital offerings that are best-in-class. We are investing in technology and digital infrastructure for enhanced customer centricity, operational efficiency, and risk management. Our collaboration with Kyndryl provides us a single point of management for our entire IT requirements that will enable improved services uptime, security, and functionality for our customers." said R Baskar Babu, MD & CEO, Suryoday Small Finance Bank.
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