Transact rolls out digital signature applications

Transact is now accepting digital signatures on most applications via  provider DocuSign.

This follows a successful pilot over recent weeks and is the latest step in the platform’s effort to improve its technology.

Back in March at the start of lockdown, some advisers said they were not impressed with Transact’s efforts to go ‘paperless’.

At the time Transact chief executive Jonathan Gunby said it was continuing to work on updating processes.

Money Marketing polling suggests the vast majority of advisers believe accepting digital signatures should be compulsory for providers.

Digital signature benefits outweigh risks

Advisers are being encouraged to make contact with their regional Transact adviser support manager who will take them through the steps they must take to get up and running.

There is a checklist the adviser support manager will share with advisers to ensure advisers get the fastest result every time.

Transact has also extended this facility to users of Moneyinfo’s DocuSign equivalent.

Platforms have been too slow to innovate

Advisers will still be able to use Upload Documents which allows them to upload documents directly to Transact Online.

Transact head of sales Glen Sweet says: “These two developments combined, digital signatures and Document Upload, provide advisers with improved process efficiency during their interactions with clients. Advisers who are interested in this development should contact us in order to get started.”

Moneyinfo managing director Tessa Lee adds: “This enhancement to our popular DocuSign integration to record the email address of the client on signature then allows Transact documents to be e-signed through Moneyinfo keeping the documents and financial information away from the insecurity of email and providing the audit details required by Transact to prove the document is being signed by the account authority. We’re pleased to say our clients all now have access to this new functionality which has been approved by Transact.”